Privacy Policy

Last updated: 10/04/2025

At Gloss.ary Nails, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, book appointments through Acuity Scheduling, or make payments via Square.

By using our services, you consent to the collection and use of your information as outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and any other information you provide when booking appointments or contacting us.

  • Payment Information: When you make a payment, Square processes your payment information. We do not store or have access to your full payment details, as payments are securely handled by Square.

  • Appointment Data: Information about your appointment, including service details, date and time, and any relevant notes or requests you provide.

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To process and confirm your bookings and appointments through Acuity Scheduling.

  • To communicate with you about your appointments, including reminders or changes.

  • To process payments securely via Square.

  • To send you promotional emails or updates (only if you have consented to receive marketing communications).

  • To improve the quality of our services based on your feedback and preferences.

3. Data Sharing

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers in order to provide our services:

  • Acuity Scheduling: Used to manage appointments and collect booking-related information.

  • Square: Used to process payments and handle financial transactions securely.

These third-party services may have their own privacy policies and terms of service, and we encourage you to review them. We take reasonable steps to ensure that any third parties with access to your data are compliant with applicable data protection laws.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Update or correct your personal information if it is inaccurate or incomplete.

  • Deletion: Request the deletion of your personal information, subject to certain legal requirements.

  • Opt-out of Marketing: You can opt-out of receiving promotional emails at any time by clicking the "unsubscribe" link in the email or contacting us directly.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device and help us understand how you interact with our site. You can adjust your browser settings to reject cookies, but please note that some features of the website may not function properly without them.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, with the updated date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@glossarynails.co.uk