FAQs
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FAQs *
Appointments
What happens if I’m running late?
I get it, life happens and no one likes to be late! A 10-minute grace period is allowed. If you arrive more than 10 minutes late, a £10 late fee will apply. If you’re more than 15 minutes late, your appointment will be cancelled as a no-show. This means you will forfeit your deposit and be charged for the remaining balance.
Do you do mobile appointments?
Yes, I do! Mobile appointments are ONLY available on weekends after 3 PM. A £10 mobile fee applies, plus 65p per mile for locations beyond 5 miles. Travel distance is capped at 20 miles from my location. The £10 fee is waived for clients who have mobility issues or disabilities to ensure accessibility
Do you take cash?
Yes, I do! Once the deposit for the booking is taken, you can pay the remaining balance with either cash or card.
How do art tiers work?
I have 3 art tiers to choose from:
Minimal - this tier is for the ‘less is more’ lovers. Classic french tips (any colour), accent nails, animal prints, aura effects and abstract lines/shapes.
Advanced - turning up the heat a little with our middle art tier. We’re talking 3D elements, layered designs (such as a chrome base with abstract lines), flames, lettering and numbers etc.
Extra - Ideal for the true nail art enthusiast who wants to go all out! From 3D textures to layered effects and mixed designs. Each nail can have its own unique artwork, allowing for a truly custom and artistic set that pushes the boundaries of nail design
You can also submit a gloss.ary vision - a collage of images that capture the vibe and/or look that you’re going for. I’ll collaborate with you and can send digital mockups of your nails-to-be💅✨
Availability
When are you available?
Currently, I am working a full time job. So I have limited availability at the moment. In the meantime, please choose from the slots available on the booking system. Slots are released on the 29th of every month for following month. (For example - slots in July will be released 29th June).
I’m not seeing any availability. Do you have more slots?
If there are no more slots available, that means I am booked up. However, keep an eye out on my Instagram for any cancellations!
Where are you based?
I’m located in Newbury, Berkshire. The address will be given after the appointment is secured through a deposit via the confirmation email
Press ons
How do I know my nail size for press-ons?
Visit our sizing page for help with sizing. Since all nails are made-to-order (excluding pre-made sets), I cannot take responsibility for incorrect sizing. As a result, refunds will not be issued in this case
How long does shipping take?
UK Orders: Standard (3-5 working days), Express (1-2 working days)
International Orders: Europe (3-4 working days), USA & Canada (5-7 working days), Worldwide (5-7 working days)
Made-to-order sets take 10-12 working days to process before shipping.
For more information, visit our policies page
What’s included in the order?
Each set comes with:
10 x Hand-Painted Nails
24 x Adhesive Tabs
1 x Nail Glue (Domestic only)
1 x Wooden Cuticle Pusher
1 x Mini Nail File
1 x Alcohol Prep Wipe
These nails are reusable with the right care! Store them in the provided case and remove any adhesive residue after each use to keep them looking flawless.
What’s the difference between natural and sculpted tips?
Both are soft gel tips made by Apres and applied using the Gel-X system, the difference lies in their fit and shape:
Natural tips have a flatter apex and are better suited for flatter nail beds, giving a more natural, flush look.
Sculpted tips have a more curved apex and higher arch, ideal for nail beds with a more pronounced curve or if you prefer a more dramatic, elevated shape.
Neither affects the durability - it's all about choosing what fits your nail best and the style you're after!